Information We Collect

We collect various types of information in connection with the services we provide, including:

• Personal Information You Provide: When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, PayPal details, etc.), email address, and phone number. We refer to this information as "Order Information."
• Communication Information: If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
• Automatically Collected Information (Usage Data): When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information."

We collect Device Information using the following technologies:

• Cookies: Data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit https://www.allaboutcookies.org.
• Log files: Track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site.

How We Use Your Information

We use the information we collect for various purposes, including:

• Fulfilling Orders: To process and fulfill your orders, including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations.
• Communication: To communicate with you about your orders, products, services, and promotional offers. This may include sending order updates, shipping notifications, and marketing communications.
• Improving Our Site: To improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
• Personalization: To personalize your experience on our Site and to present you with products and offers tailored to your interests.
• Security: To detect and prevent fraudulent transactions and other illegal activities.
• Compliance: To comply with applicable laws and regulations.

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

• We use payment processors (e.g., Stripe, PayPal) to process your payments securely. We do not store your full credit card details on our servers.
• We use shipping carriers (e.g., USPS, FedEx, UPS) to deliver your products.
• We may use analytics providers (e.g., Google Analytics) to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
• We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Security

We take reasonable precautions and follow industry best practices to protect your personal information and ensure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. We encourage you to review this Privacy Policy periodically.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please provide feedback or contact us.